Seminar Agenda

High turnover in the logistics and transport sector is an expensive problem, with single worker replacement costing up to €10,000. By leveraging AI to analyze the behavioral patterns of 8 million drivers globally, this seminar challenges the idea that churn is unavoidable. Attendees will learn actionable strategies to revamp company culture, improve the crucial first 90 days, and strategically deploy AI to enhance talent sourcing, onboarding, and long-term engagement, ultimately minimizing costly turnover.

As AI, automation, and emerging technologies redefine retail, leaders face a critical challenge: turning innovation into measurable business impact. This keynote introduces the concept of Enterprise Performance Orchestration, aligning strategy, technology, operations, customer experience, and organizational execution to accelerate transformation, enable smarter decisions, and build resilient businesses that create sustainable competitive advantage.

AI has collapsed every advantage private label brands used to fight for — speed, scale, personalization, even barrier to entry. What's left to compete on? This keynote unpacks why brand identity is now the only defensible moat, using real case studies (Target, Olipop, Native, Topicals) and data from PLMA, Harvard Business School, and Klaviyo to show exactly how to build a brand AI can't commoditize.

AI is changing how businesses sell, from buyer discovery and lead generation to personalization, automation, and global expansion. This session explores the rise of agentic commerce and how AI agents will help companies reach the right buyers, optimize digital sales channels, and scale more efficiently. Attendees will learn how to prepare their business for the next era of AI-powered selling.

A practical session covering every stage of product innovation — from understanding what consumers want, to finding the right supplier, building a compelling product story, and, launching creatively. An honest look at what it really takes to innovate smart and bring products to market.

Jillian will explore how modern e-commerce brands use data to transform the traditional retail space into a high-margin digital storefront. Attendees will learn how to leverage weekly sales forecasts and platform audits to drive private label product development, execute strategic lifecycle management, and establish a distinct brand identity. Jillan will conclude with actionable insights into capitalizing on in-app discoverability, demonstrating how to align item placement and search visibility to capture consumer intent the moment they are ready to buy.

This session explores how luxury brands can elevate customer retention through sophisticated CRM and lifecycle marketing strategies. It will cover how to design personalized, data-driven journeys across email and SMS, enhance client relationships, and drive long-term value. Attendees will gain actionable insights on creating seamless, high-impact experiences that reflect the expectations of today’s luxury consumer.

Most organizations believe their AI initiatives are limited by model intelligence. In reality, they're limited by memory. This session explores why enterprise AI fails without persistent context, how organizational memory changes what's possible, and why the next competitive advantage won't come from smarter models—but from giving AI the trusted context it needs to reason, collaborate, and take action.

In this session you will learn how to leverage new technologies in the direct mail space to not only increase traffic to your site, but significantly increase your conversion rates. 

I will cover the breadth of data associated with postal addresses, how to write copy that gets results and then how to combine direct mail with digital marketing to take your marketing to the next level.

You will walk away with information you can use immediately to start increasing your sales.

Discover how private label cleaning chemicals can unlock higher margins, recurring revenue, and stronger customer loyalty. Learn practical ways to create customer stickiness, bundle offerings, and stand out by competing on value—not price.

Featuring insights from Ed Jacob of MISCO Products, this session shows how to build a private brand that drives sales, strengthens your market position, and helps future-proof your business with actionable, real-world strategies.

A powerful elevator pitch is the foundation of a strong personal and professional brand. In this engaging session, Michelle Vernuccio shares how to craft a confident, memorable introduction that sparks meaningful conversations, builds credibility, and creates new business opportunities. Attendees will learn how to communicate their value with clarity, stand out in any room, and turn everyday introductions into lasting professional connections.

Ecommerce isn't what it used to be- Brand builders are battling more competition, rising acquisition costs, and  thinner margins.

Subscription is the antidote, and supplements are the ideal subscription product. Gummies of course most of all: consumable, habitual, and easy to love.

This seminar covers building a subscription-first brand that compounds instead of crumbles.

Retailers are entering Q4 with the leanest seasonal labor market in over a decade. The systems designed to manage peak were built to track the plan, not what is actually happening across the physical supply chain as the pressure builds. This session shows supply chain and fulfillment leaders what AI sees in real time that traditional systems miss, and how leading retailers are using physical intelligence to close the gap before the cost is already sunk.

Reinvention combining AI, advances in molecular science, digital transformation, and carbon optimization can enable alternative business models, economics, and superior generations of products. This session will describe critical proof points and the path Plant-42 and its partner companies and clients have already taken.

Every purchase sets off a chain of experiences that can delight — or destroy — customer loyalty. This seminar examines the five pivotal moments across the purchase and post-purchase journey where operations and logistics missteps silently erode your brand. Learn how to identify the vulnerabilities, close the gaps, and turn your supply chain into a competitive advantage. 

Packaging artwork is slow, manual, and high-stakes. A missed statement or a region-specific rule overlooked at the wrong moment can mean recalls, delays, and rework. AI can change that. 

It most definitely will not replace your team, but it can remove the repetitive checks that slow them down. James McMonigal, Pre-Sales Solution Consultant at Esko, walks through where AI genuinely helps in artwork compliance, content updates, and connected packaging workflows.

AI agents are already shopping, comparing, and buying on customers' behalf — McKinsey projects agentic commerce could generate $3 trillion to $5 trillion globally by 2030. Most e-commerce businesses aren't ready. This session walks through a 3-step tech readiness checkup — operational efficiency, cash flow speed and capital access, and agentic commerce readiness — to help you find the gaps costing you growth and fix them before they widen.

Climate action isn't limited to people with climate jobs. Every industry, including retail and e-commerce, has decision points where sustainability and regeneration can be built in. This session looks at how professionals can find real leverage inside their own companies and roles, and connect with others doing the same work. Attendees leave with a clearer sense of where to start and who to find support from.

Attend this seminar to gain a practical understanding of the current warehouse automation landscape, emerging technologies, and industry trends. Learn how to identify the right automation solutions for your retail operation, build a compelling business case, and avoid common implementation pitfalls. You'll leave with the knowledge and tools needed to effectively plan, justify, and execute a successful automation project that delivers measurable business results.

As AI agents move from co-pilots to executing real supply chain workflows, organizations need a new approach to orchestration, governance, and control. This session explores how supply chain leaders can determine which agent decisions can run autonomously, which require human oversight, and what infrastructure is needed to make autonomous operations reliable, observable, and accountable.

Winning a new client for a 3PL usually takes about a year. Most 3PLs sell space and picks, so every deal becomes a rate comparison, and a few points on rates never justify what it costs a brand to move: new integrations, re-labeled stock, two warehouses running in parallel, weeks of degraded service. Mildly unhappy prospects stay put until the pain outweighs the move. This session looks at what happens when a 3PL takes on its clients' forecasting and reorder decisions instead, and why that collapses the sales cycle to weeks. A 3PL with 300 clients is the working example.