Stand Number: 3163
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ShipRight is headquartered in Maine and has been in business for over 22 years. The company was founded as a boutique, integrated fulfillment center providing logistics services including a US-staffed customer support center, inventory management, and packaging for worldwide shipping. ShipRight’s professional capabilities include home delivery teams and vehicles, FDA-registered warehouses, and fully integrated systems with 24/7 visibility and reporting.
ShipRight’s message to e-commerce retailers is straightforward: “Let us manage your brand’s front and back office while you focus on marketing your products and growing your business.”
• Bi-coastal Solutions
• Amazon FBA Prep
• Returns and Refunds
• Subscription Management
• Chargeback Response
• Custom Kitting
• Live Client Service Support
ShipRight differs from competitors in its ability to establish close and responsive relationships with its clients, sourcing solutions to fit each of their particular needs. ShipRight takes the time to understand its client’s business goals and then works to exceed those expectations. And in a time of chatbots and dead-end voicemails, ShipRight makes a point to respond to clients' questions in person in one hour or less.
Efficiently managing supply chain demands with the exponential growth of e-commerce is critical to remaining competitive. ShipRight has the technology, equipment, and infrastructure to serve its clients through three integrated business units: Final Mile, Fulfillment, and Customer Contact Center.
ShipRight provides the highest level of customer service to its clients through every interaction and always stands behind its promises. The company slogan perfectly reflects this client-focused mission: “Our goal is your success.”