What is it like on the "Owner''s Side"? Our experiences working as employees of Apple, Samsung, and The Ritz-Carlton provide a unique perspective that you can learn from and enhance your customer engagement methods.
Join us as we pull back the curtain and show you what it's really like to work at Fortune 20 companies... and no, its not
like the books and movies.
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Michael Koch
Engaging a Client: Learn What Its Like On The Other Side
About Michael Koch
Michael has spent 28 years as an employee designing and building for Fortune 500 companies such as Apple, Guess, Nextel, Samsung, and The Ritz-Carlton while living in Washington, D.C.; London, England; and Lugano, Switzerland. His team was responsible for creating the 55,000-square-foot Samsung 837 flagship store in New York City. Receiving worldwide recognition and awards for this location from Forbes and Design:Retail as a top experiential location, the development strategy used there were incorporated into other consumer facing venues and marketing strategies.
Other noteworthy achievements also include Apple’s signature locations in Berlin, Barcelona, and Turin, Italy as well as Guess flagship retail locations in Milan, Italy, and Miami, Florida. In addition, he was responsible for the emblematic resorts for The Ritz-Carlton in Florida, San Francisco, and Grand Cayman.
Michael, an industry professional known widely for his keynote presentations at international public events and his tireless pursuit of perfection, has a deep passion and high level of experience in real estate, concept design and construction implemented in more than 40 countries.