The concept of why a customer is purchasing a luxury good is changing. They want unique and personalized experiences beyond pampering. We live in a perfect time where this doesn’t need to be limited to in-person interactions when technology is there to facilitate it, but technology is only the starting piece.
About Olivia Steele
As the President and CEO of Conversation Couture, Olivia Steele is responsible for running all facets of the business. Olivia has extensive experience in fashion merchandising and the luxury retail industry. Her experiences with buying offices in both New York and Italy have provided invaluable lessons about why people buy at the luxury level. Fortuitously, Olivia has also gained extensive experience in the online education space working for an Ivy League university (Cornell), further educating her on what makes people willing to spend more in a 100% virtual environment. Conversation Couture is the idea borne out of co-owner Olivia Steele’s own frustrating and disappointing experiences with online luxury shopping. This unique skill set combination provides Conversation Couture with a leader who understands the industry and target markets.