Mahalo is a genAI company that enables world-class post-purchase customer experiences. Mahalo creates greater connection to customers for white-labelled products, brand names, and retail channels. In doing so, manufacturers and retailers reduce support costs and drive revenue through upsells and product referrals. As an app embedded on your website, your customers can ask questions about products available, troubleshoot issues, register their purchases, and file warranty claims when a defect arises. Your customer support agents then review and respond to claims with the AI-guided decision support to evaluate the claim and ensure the best resolution is offered.